Payment Policy

Effective Date: February 7, 2025

At Fitness Gear Store, we want to ensure a smooth and secure payment process for all our customers. This Payment Policy outlines the accepted payment methods, billing process, and other important details regarding payments for products purchased through our website, fitnessgearstorestore.click. By making a purchase on our website, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We offer a variety of secure payment options for your convenience. Currently, we accept the following methods of payment:

  • Credit and Debit Cards: We accept major credit and debit cards, including:
    • Visa
    • MasterCard
    • American Express
    • Discover
  • PayPal: You can pay using your PayPal account for a fast and secure transaction.
  • Apple Pay: If available on your device, you can use Apple Pay for your purchase.
  • Google Pay: We also support Google Pay for a simple, secure, and fast checkout.
  • Gift Cards: We accept gift cards issued by major credit card networks, such as Visa or MasterCard gift cards.

We do not accept cash, checks, or money orders as payment for online orders.

2. Order Processing and Payment Authorization

Once you place an order on our website, the following steps occur:

  1. Order Review: After submitting your order, our system will review the items in your cart, check for available stock, and verify the payment information provided.
  2. Payment Authorization: We will authorize your payment method to ensure that the funds are available. This is not a charge, but a temporary hold until your order is processed. Your card will not be charged until we ship your order.
  3. Order Confirmation: After payment authorization, you will receive an order confirmation email with the details of your purchase, including the estimated delivery time.
  4. Charge: Once your order is processed and ready to be shipped, we will charge your payment method for the total order amount (including shipping and taxes).

If we are unable to authorize your payment or if there are issues with the payment method, we will contact you to resolve the issue before proceeding with your order.

3. Payment Security

We take the security of your payment information seriously. To protect your personal and financial details, we use industry-standard encryption technology. Our website is secured with SSL (Secure Socket Layer) encryption, ensuring that all payment information entered during the checkout process is encrypted and transmitted securely.

We also comply with PCI-DSS (Payment Card Industry Data Security Standard) requirements to maintain the highest level of security for your payment data.

4. Sales Tax

Sales tax is applied to orders based on the shipping destination. The applicable tax rate will be calculated and added to the total cost of your order at checkout, as required by law in your state or jurisdiction.

If you are purchasing from outside the United States, sales tax or VAT may not apply, but you may be responsible for customs duties and taxes upon arrival in your country. These charges are not included in the price of the product or shipping fees.

5. Currency

All prices listed on our website are in US Dollars (USD). If you are shopping from a country outside the United States, your bank or credit card issuer will convert the amount to your local currency at the applicable exchange rate.

6. Payment Declines and Issues

If your payment is declined or there is an issue with your transaction, you may be contacted by our customer support team to assist with resolving the issue. Possible reasons for a payment decline include:

  • Insufficient funds or credit limit
  • Incorrect payment details (e.g., expired credit card or incorrect billing address)
  • Payment provider issues (e.g., PayPal account limits, Google Pay authentication issues)
  • Fraud prevention measures by your bank or payment provider

If your payment is not authorized, we recommend checking the information you provided and ensuring that your payment method is valid. If the issue persists, please contact your payment provider or our customer support team for assistance.

7. Payment Errors

In the rare event of a payment error (e.g., being charged incorrectly or double-charged), please contact us immediately at info@fitnessgearstorestore.click or (205) 695-7639. We will review the situation and work to resolve the issue promptly, including issuing refunds or correcting payment errors as necessary.

8. Refunds and Cancellations

If you need to cancel or modify your order after it has been placed, please contact us as soon as possible. We process and ship orders quickly, so there may be limited time to modify or cancel your order.

Once an order has been shipped, it cannot be canceled. However, you may return the item according to our Return Policy for a refund or exchange.

Refunds for returned items will be issued to the original payment method once the return has been processed.

9. Recurring Payments (If Applicable)

If you subscribe to a service or product that involves recurring payments (e.g., a subscription-based model), your payment method will be automatically charged for each billing cycle (monthly, annually, etc.) until you cancel your subscription. You will receive a reminder before any upcoming charges.

To manage or cancel your subscription, please contact us at info@fitnessgearstorestore.click or use the account management features on our website.

10. Contact Us

If you have any questions about payment methods, billing, or need assistance with an order, please contact us:

11. Changes to This Payment Policy

We may update or change this Payment Policy at any time. Any changes will be posted on this page, with the “Effective Date” updated accordingly. Please review this policy periodically to stay informed about how we process payments.